Collaborative Leadership & Mediation
Niveau
Introductory & advanced
Learning outcomes of the courses/module
The participants:
• analyze conflict structures and HRM-related fields of conflict in organizational contexts and evaluate their effects on teams and leadership situations.
• develop mediative intervention strategies and apply suitable methods of conflict facilitation professionally.
• design collaborative leadership processes and steer decision-making and communication processes in heterogeneous teams.
• select appropriate conversation-management and de-escalation techniques and conduct mediation and clarification discussions in a structured way.
• assess the ethical, legal and organizational conditions of mediation-oriented HRM practice and make well-founded decisions in demanding leadership situations.
• analyze conflict structures and HRM-related fields of conflict in organizational contexts and evaluate their effects on teams and leadership situations.
• develop mediative intervention strategies and apply suitable methods of conflict facilitation professionally.
• design collaborative leadership processes and steer decision-making and communication processes in heterogeneous teams.
• select appropriate conversation-management and de-escalation techniques and conduct mediation and clarification discussions in a structured way.
• assess the ethical, legal and organizational conditions of mediation-oriented HRM practice and make well-founded decisions in demanding leadership situations.
Prerequisites for the course
Basics of communication & leadership
Course content
- Mediation in an organizational context
- HRM-related fields of conflict
- Methods of collaborative leadership
- Mediative intervention techniques
- Facilitation methods for conflict situations
- HRM-related fields of conflict
- Methods of collaborative leadership
- Mediative intervention techniques
- Facilitation methods for conflict situations
Recommended specialist literature
- Busch, D. (Ed.). (2023). The Routledge handbook of intercultural mediation. Routledge. https://doi.org/10.4324/9781003227441
- Landier, H. (2024). Mediation and Transdisciplinarity: Navigating Conflicts in Times of Crisis. Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-78405-7
- Schienle, W., & Steinborn, A. (2025). Psychological Conflict Management: Professional Tools for Specialists and Managers. Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-47281-8
- Landier, H. (2024). Mediation and Transdisciplinarity: Navigating Conflicts in Times of Crisis. Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-78405-7
- Schienle, W., & Steinborn, A. (2025). Psychological Conflict Management: Professional Tools for Specialists and Managers. Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-47281-8
Assessment methods and criteria
Portfolio assessment
Language
English
Number of ECTS credits awarded
3
Semester hours per week
Planned teaching and learning method
Lectures, discussions, exercises, case studies, group work
Semester/trimester in which the course/module is offered
3