Crisis Intervention & Crisis Psychology
Niveau
Master
Learning outcomes of the courses/module
The participants:
• understand crises as complex psychological and social processes at both individual and organizational levels.
• analyze crisis situations considering risk, protective, and contextual factors.
• conduct structured and situation-appropriate crisis intervention conversations.
• apply evidence-based techniques for stabilization and de-escalation.
• identify and assess suicidality and other risk situations.
• reflect on their own role and strain in crisis situations.
• develop preventive and intervention measures for organizations.
• transfer knowledge from crisis psychology to business psychology contexts (e.g., leadership, HR, change).
• understand crises as complex psychological and social processes at both individual and organizational levels.
• analyze crisis situations considering risk, protective, and contextual factors.
• conduct structured and situation-appropriate crisis intervention conversations.
• apply evidence-based techniques for stabilization and de-escalation.
• identify and assess suicidality and other risk situations.
• reflect on their own role and strain in crisis situations.
• develop preventive and intervention measures for organizations.
• transfer knowledge from crisis psychology to business psychology contexts (e.g., leadership, HR, change).
Prerequisites for the course
None
Course content
• Foundations of General and Psychosocial Crises (definition; types of crises; individual and organizational crisis dynamics)
• Theoretical Models of Crisis Psychology (stress and coping models; systemic perspectives; models of crisis development)
• Neurobiological Foundations of Stress and Trauma (stress responses; trauma processing; emotional dysregulation)
• Assessment and Evaluation of Crisis Situations (risk assessment; resource analysis; danger assessment)
• Communication in Crisis Intervention (relationship building; emotional stabilization; structuring crisis conversations)
• Intervention Techniques in Acute Crises (de-escalation; stabilization; resource activation; reality orientation)
• Crises in Organizational Contexts (e.g., conflicts, misconduct, burnout, change processes)
• Specific Types of Crises (panic, anxiety, grief, loss, violence, psychosomatic reactions)
• Ethical and Professional Standards of Crisis Intervention (responsibility; boundaries; quality assurance)
• Prevention and Postvention of Crises (early detection; organizational learning; debriefing)
• Transfer to Practice (case work; simulations; application to business psychology contexts)
• Theoretical Models of Crisis Psychology (stress and coping models; systemic perspectives; models of crisis development)
• Neurobiological Foundations of Stress and Trauma (stress responses; trauma processing; emotional dysregulation)
• Assessment and Evaluation of Crisis Situations (risk assessment; resource analysis; danger assessment)
• Communication in Crisis Intervention (relationship building; emotional stabilization; structuring crisis conversations)
• Intervention Techniques in Acute Crises (de-escalation; stabilization; resource activation; reality orientation)
• Crises in Organizational Contexts (e.g., conflicts, misconduct, burnout, change processes)
• Specific Types of Crises (panic, anxiety, grief, loss, violence, psychosomatic reactions)
• Ethical and Professional Standards of Crisis Intervention (responsibility; boundaries; quality assurance)
• Prevention and Postvention of Crises (early detection; organizational learning; debriefing)
• Transfer to Practice (case work; simulations; application to business psychology contexts)
Recommended specialist literature
• Heimann, R., & Fritzsche, J. (2021) (Hrsg.). Gewalt- und Krisenprävention im Beruf und Alltag: Ursachen und Lösungen für Gewalt und Krisen. Wiesbaden: Springer.
• Hofer-Moser, O., Hintenberger, G., Schwarzmann, M., De Dominicis, R., & Brunner, F. (2020). Krisenintervention kompakt: Theoretische Modelle, praxisbezogene Konzepte und konkrete Interventionsstrategien. Göttingern: Vandenhoek & Ruprecht.
• Hülshoff, T. (2017). Psychosoziale Intervention bei Krisen und Notfällen. München: Ernst Reinhardt.
• Ortiz-Müller, W., Gutwinski, S., & Gahleitner, S. B. (2021) (Hrsg.). Praxis Krisenintervention: Handbuch für helfende Berufe: Psychologen, Ärzte, Sozialpädagogen, Pflege- und Rettungskräfte. Stuttgart: Kohlhammer.
• Stein, C. (2020). Spannungsfelder der Krisenintervention: Ein Handbuch für die psychosoziale Praxis. Stuttgart: Kohlhammer.
• Hofer-Moser, O., Hintenberger, G., Schwarzmann, M., De Dominicis, R., & Brunner, F. (2020). Krisenintervention kompakt: Theoretische Modelle, praxisbezogene Konzepte und konkrete Interventionsstrategien. Göttingern: Vandenhoek & Ruprecht.
• Hülshoff, T. (2017). Psychosoziale Intervention bei Krisen und Notfällen. München: Ernst Reinhardt.
• Ortiz-Müller, W., Gutwinski, S., & Gahleitner, S. B. (2021) (Hrsg.). Praxis Krisenintervention: Handbuch für helfende Berufe: Psychologen, Ärzte, Sozialpädagogen, Pflege- und Rettungskräfte. Stuttgart: Kohlhammer.
• Stein, C. (2020). Spannungsfelder der Krisenintervention: Ein Handbuch für die psychosoziale Praxis. Stuttgart: Kohlhammer.
Assessment methods and criteria
Exam
Presentation
Presentation
Language
German
Number of ECTS credits awarded
3
Semester hours per week
Planned teaching and learning method
The course is based on an e-learning concept that incorporates a didactically aligned combination of online and in-person phases. During the online phases, an inductive learning approach is applied, fostering the independent acquisition of knowledge and the completion of tasks. The in-person phases follow a deductive approach, in which learning processes are guided and deepened, and content is systematically delivered through lectures as well as practical examples.
Semester/trimester in which the course/module is offered
3